The Effect of Work-Life Balance, Job Satisfaction, and Family-Friendly Supervisory Conduct on Employee Performance at the Investment and One-Stop Integrated Services Office in Medan City

Abstract

The purpose of this study is to ascertain and examine if job satisfaction, work-life balance, and supervisor conduct that supports families have an impact on worker performance at the Public Services Mall in Medan City.  This study's methodology is a quantitative research approach.  The goal of quantitative research is to gather and examine data in the form of statistics or numbers in order to characterize, explain, or test the correlations between variables Forty respondents made up the study's sample. Multiple linear regression analysis is the data analysis technique employed. The results of the t-hypothesis test reveal that job satisfaction positively and significantly affects employee performance, work-life balance positively and significantly influences employee performance, and supervisor behavior that supports the family positively and significantly impacts employee performance. The F-hypothesis test results indicate that work-life balance, supportive supervisors for families, and job satisfaction all positively and significantly influence employee performance concurrently. A value of 0.550 (55%) for Adjusted R Square was established from the results of the coefficient of determination analysis. Consequently, it can be stated that job satisfaction, work-life balance, and family-supportive supervisors contribute to 55% of employee performance.