IMPLEMENTATION OF A WEB-BASED ONLINE RESERVATION SYSTEM AT JIMMY SALON

Abstract

Digital transformation in the beauty service industry has highlighted the need for efficient and accessible reservation systems. This study aims to design and implement a web-based online reservation system without user registration at Jimmy Salon to improve service booking convenience and operational efficiency. The development approach applies the Waterfall model, which consists of requirement analysis, system design, implementation, testing, and maintenance stages. The system was built using PHP, HTML, and CSS, and tested using the Black Box method to validate feature functionality according to specifications. The implementation results show increased reservation efficiency, a reduction in average transaction time from 15 minutes to approximately 3 minutes, and an improved user experience through a responsive and user-friendly interface. The study also recommends future enhancements such as automated notifications and digital payment integration to support the digital transformation of MSMEs in the beauty sector.